Car News Articles

A quick lube center’s staff is usually kids in or just out of high school.  While they may go through some sort of training program, this doesn’t really mean that they will be fully prepared to deal with every situation that comes up.  It truly takes years of experience to be a pro. The manager of a quick lube center really won’t be much help here either, changing oil for a living is usually not a long term career choice  and is instead a stepping stone to something better.  Keep in mind, at a quick lube center there is not going to be a Master Technician on staff changing oil or supervising the process.  Worse yet is the business model of a quick lube is to achieve add on sales by performing other tasks on your vehicle.  That is that sometimes a scary proposition as they are typically not always capable of the service. Don’t you deserve to have a professional Technician working on your Subaru?  If you call a plumber to your house and a kid still in high school shows up to fix your leak without his supervisor how confident are you going to be about the service.  Through the years we have seen and heard of so many terrible situations involving the service work done at a lube center, that I often am amazed that they can still obtain a liability insurance policy.  There are so many instances that I have observed very poor workmanship from a Quick lube center that I could write a novel.  From not putting the right fluids back in or worse yet, none at all to “forgetting” to tighten a drain plug or leaving the air box loose causing a check engine light to come on and then telling the customer it will reset it self. I am never surprised when a customer starts a conversation with “I had my car at ______________” and now I have this problem.

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