Worked Over and Overworked
Via
NY Times
In the last couple of decades, corporate profits and executive salaries have soared. But for many workers, the only thing that has increased is insecurity. In “The Big Squeeze: Tough Times for the American Worker,” Steven Greenhouse, a labor and workplace reporter for The New York Times, examines the difficulties faced by workers at companies like FedEx and Wal-Mart, and points to Patagonia and Costco as models for corporate America. The book was published by Knopf on April 15. Chapter One is excerpted here.
Excerpted from “The Big Squeeze: Tough Times for the American Worker,” by Steven Greenhouse (Knopf, 2008).
In his job at a Wal-Mart in Texas, Mike Michell was responsible for catching shoplifters, and he was good at it, too, catching 180 in one two-year period.
But one afternoon things went wildly awry when he chased a thief — a woman using stolen checks — into the parking lot. She jumped into her car, and her accomplice gunned the accelerator, slamming the car into Michell and sending him to the hospital with a broken kneecap, a badly torn shoulder, and two herniated disks. Michell was so devoted to Wal-Mart that he somehow returned to work the next day, but a few weeks later he told his boss that he needed surgery on his knee. He was fired soon afterward, apparently as part of a strategy to dismiss workers whose injuries run up Wal-Mart’s workers’ comp bills.
Immediately after serving in the army, Dawn Eubanks took a seven-dollar-an-hour job at a call center in Florida. Some days she was told to clock in just two or three hours, and some days she was not allowed to clock in during her whole eight-hour shift. The call center’s managers warned the workers that if they went home, even though they weren’t allowed to clock in, they would be viewed as having quit.